OF DUTIES This Position is responsible for providing our passengers with superior customer service from behind the ticket counter or on the station floor or platform. ESSENTIAL FUNCTIONS The incumbent will be responsible for greeting, servicing and general comfort of each passenger Provide assistance to customers with special needs, assist passengers with luggage, and boar

OF DUTIES The Sr Director Mechanical Operations has overall responsibility and oversight, within a transportation region, for the activities, processes and results emanating from various inspection, servicing and repair functions designed to enhance equipment reliability that will positively and continuously impact customer satisfaction. This role will also collaborate wit

OF DUTIES Responsible for planning, leading, and directing employees in safe performance of their jobs in connection with cleaning, servicing, inspecting, testing, and maintaining of rolling stock equipment and components in accordance with FRA, FDA, and Amtrak guidelines and standards. ESSENTIAL FUNCTIONS Supervises facility/yard operations or main facility operations rel